Vivint Contract: Length, Cancellation, Moving and Transfer
A Vivint contract is a 36-month monitoring service agreement that runs alongside any 42- or 60-month equipment financing, can be cancelled without penalty within 3 days of installation, and afterwards requires paying the remaining balance to end early. This page covers the 2 agreements you sign, the 3-day cancellation rule, the 4 steps to cancel, the $298 moving cost with its military waiver, and the $99 transfer option.
Prices and terms verified October 7, 2026. Vivint sets all prices; dealer promotions are listed separately.
How Long Is a Vivint Contract?
A Vivint contract is 36 months for monitoring when equipment is financed or purchased with a service agreement, and month to month when equipment is paid upfront; equipment financing itself runs 42 or 60 months depending on the order.
| Agreement | Term | Ends when | Issued by |
|---|---|---|---|
| Monitoring service agreement | 36 months (or month to month if equipment paid upfront) | Term completes or balance is paid | Vivint Smart Home, Inc. |
| Flex Pay equipment financing | 42 or 60 months | Equipment is paid off | Vivint's financing partner |
Both agreements are issued by Vivint, not by the dealer; the dealer's role ends at the sale and the installation appointment, as the About page explains.
Can You Cancel Vivint?
Yes, you can cancel Vivint without penalty within 3 days of signing under the right of rescission, and after 3 days you can cancel by paying the remaining balance of the monitoring agreement and any unpaid equipment financing.
The 3-day window is shorter than the 30-day trials offered by SimpliSafe and the 6-month guarantee offered by ADT, which is why the Vivint vs ADT comparison counts the guarantee as an ADT advantage.
How Do You Cancel a Vivint Contract?
To cancel a Vivint contract, follow the 4 steps below: request the payoff amount, send written notice, pay the balance, and confirm the cancellation date in writing.
The 4 cancellation steps:
- Call Vivint customer support and request the remaining-balance payoff figure for monitoring and any financing.
- Send a written cancellation notice (Vivint accepts a signed notice by mail or through support); keep a copy.
- Pay the balance; cameras and the app stop working when monitoring ends, while sensors and the hub remain your property.
- Request written confirmation of the final billing date and check the next statement.
What Does It Cost to Move a Vivint System?
Moving a Vivint system costs $149 for professional removal at the old home and $149 for installation at the new home, and both fees are waived for military members relocating for a deployment of 90 days or longer, according to Vivint's Moves Program Policy.
| Option | Cost | Who does the work |
|---|---|---|
| Basic Move: take the system yourself | $149 reinstall (removal free if you do it) | You remove; Vivint reinstalls |
| Full Move | $298 | Vivint removes and reinstalls |
| New system at the new home | New equipment quote | Vivint installs; old agreement continues or transfers |
| Military deployment ≥ 90 days | $0 | Vivint, fees waived |
Can You Transfer a Vivint Contract to Someone Else?
Yes, you can transfer a Vivint contract to another person, such as the buyer of your home, for a $99 transfer fee, which Vivint waives if the new person signs a new agreement instead of taking over yours.
Transfer is the lowest-cost exit when selling a home with a system installed, because it avoids both the remaining-balance payoff and the $298 moving fees.
Frequently Asked Questions
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