Vivint Monitoring Plans: Prices, Response Time and Backup
Vivint monitoring is a 24/7 professional alarm service that costs $24.99 to $44.99 per month, responds to alarms in an average of 33 seconds, and keeps working through internet and power outages with cellular and 24-hour battery backup. This page lists the 3 plans, the 5 steps of an alarm response, the 2 backup systems, what the centre can see, and 3 ways to avoid false-alarm fees.
Prices and terms verified October 7, 2026. Vivint sets all prices; dealer promotions are listed separately.
How Much Does Vivint Monitoring Cost?
Vivint monitoring costs $24.99 per month for HomeProtect with a 36-month agreement, $29.99 per month for HomeProtect without a contract, and $44.99 per month for HomeProtect Pro video monitoring plus $5 per camera for cloud storage.
| Plan | Price | Includes | Required when |
|---|---|---|---|
| HomeProtect, agreement | $24.99/mo | Intrusion, fire, CO, medical dispatch; app; cellular backup | Equipment financed or purchased with a service agreement |
| HomeProtect, no contract | $29.99/mo | Same service, month to month | Equipment paid upfront; $199 installation |
| HomeProtect Pro | $44.99/mo | Adds video verification, Smart Deter, camera support | Any Vivint camera is installed |
Self-monitoring is not offered: every Vivint system is professionally monitored, which is why the Vivint pricing page counts monitoring as the larger share of the 60-month total.
How Fast Does Vivint Monitoring Respond?
Vivint monitoring responds in an average of 33 seconds from alarm to agent contact, according to Security.org's 2026 comparison tests, which measured ADT at 28 seconds; both are within the 45-second industry target for UL-listed centres.
An alarm response has 5 steps:
- The Smart Hub sends the alarm signal over cellular (or broadband when available) to the monitoring centre.
- An agent calls the primary contact and asks for the verbal passcode.
- On HomeProtect Pro, the agent checks the camera feed to verify the event.
- The agent dispatches police, fire, or medical services for the alarm type.
- The agent calls the emergency contacts on file and logs the event in the app.
Does Vivint Monitoring Work Without Wi-Fi or Power?
Yes, Vivint monitoring works without Wi-Fi or power, because the Smart Hub has a built-in cellular radio that carries alarm signals when the internet is down and a battery that runs the panel and sensors for up to 24 hours in a power outage.
Cameras need power and internet to stream video, so during an outage the system keeps intrusion and fire monitoring but loses live video. The Smart Hub page lists the radio and battery specifications.
What Can the Vivint Monitoring Centre See?
The Vivint monitoring centre sees sensor states, alarm events, and, on HomeProtect Pro, camera clips tied to an active alarm; agents do not watch live video outside an alarm, and camera footage access is controlled by the account owner in the app.
The guide on whether Vivint can see your cameras explains encryption and account-level access.
How Do You Avoid False-Alarm Fees With Vivint?
You avoid false-alarm fees with Vivint in 3 ways: register the alarm permit your city requires, keep the verbal passcode and emergency contacts current so agents can cancel a dispatch, and use pet-immune motion sensors and entry delays so routine movement does not trigger alarms.
Permit requirements and fine schedules differ by city; the Vivint service areas pages list alarm permit rules by state.
Frequently Asked Questions
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