Guide by an independent Vivint Authorized Dealer
Vivint Dealer vs Buying Direct: 5 Differences
Buying Vivint through an authorized dealer differs from buying on vivint.com in 5 ways, promotions, the sales contact, scheduling, pre-sale consultation, and dealer accountability, while equipment, list prices, installation, warranty, and the monitoring agreement are identical because Vivint issues all of them. This guide explains the 5 differences, the 4 things that are the same, how to verify a dealer, and the 3 warning signs of an unauthorised seller.
Prices and terms verified October 7, 2026. Vivint sets all prices; dealer promotions are listed separately.
What Is Different When You Buy Through a Vivint Dealer?
5 things differ when you buy through a Vivint dealer: dealer-funded promotions stack on Vivint's national offers, a named representative prices the system and stays your contact, the dealer books the installation slot, the dealer consults on device placement before the sale, and the dealer is accountable to Vivint's dealer agreement for sales conduct.
What Is the Same?
4 things are the same whether you buy from a dealer or vivint.com: the equipment and its list prices, professional installation by Vivint technicians, the equipment warranty, and the monitoring agreement with its 3-day rescission and 36-month term.
| Attribute | Authorized dealer | vivint.com |
|---|---|---|
| Equipment and list prices | Identical (set by Vivint) | Identical |
| Installation | Vivint technicians | Vivint technicians |
| Warranty and monitoring agreement | Issued by Vivint | Issued by Vivint |
| Promotions | Vivint national offers + dealer offers | Vivint national offers |
| Sales contact | Named dealer representative | Vivint sales line |
| Scheduling | Dealer books the slot | Vivint books the slot |
How Do You Verify a Vivint Dealer?
You verify a Vivint dealer in 2 steps: check the dealer on Vivint's verification page at vivint.com/company/verify-dealers, and confirm the representative through the dealer's own verification page or phone number listed on its About page.
What Are the Warning Signs of an Unauthorised Seller?
3 warning signs mark an unauthorised seller: a request to pay the seller directly for equipment rather than through Vivint's agreement, pricing that differs from Vivint's published list prices, and no dealer badge or verification listing on vivint.com.
Frequently Asked Questions
Call (507) 460-0098 now to get a free quote
Ready to turn your home into a smart home? Call now to get started or fill out the form.