Guide by an independent Vivint Authorized Dealer
How to Cancel Vivint: Window, Fees and Steps
You can cancel Vivint without penalty within 3 days of signing, and after that by paying the remaining balance of the 36-month monitoring agreement plus any unpaid Flex Pay financing, with no separate flat fee. This guide explains the 3-day rule, the 4 cancellation steps, what the payoff includes, what equipment keeps working, and the 2 alternatives to cancelling.
Prices and terms verified October 7, 2026. Vivint sets all prices; dealer promotions are listed separately.
Can You Cancel Vivint Within 3 Days?
Yes, you can cancel Vivint within 3 days of signing the agreement under the federal and state right of rescission, with no penalty and a full refund of amounts paid; the 3-day clock starts on the signing date, not the installation date, so sign only when installation is scheduled within the window.
What Does It Cost to Cancel Vivint After 3 Days?
Cancelling Vivint after 3 days costs the remaining balance of the monitoring agreement (monthly rate times months left) plus the unpaid Flex Pay equipment balance; a customer 12 months into a 36-month HomeProtect agreement at $24.99 owes $599.76 for monitoring plus any equipment balance.
| Months completed | Monitoring balance due |
|---|---|
| 6 | $749.70 |
| 12 | $599.76 |
| 24 | $299.88 |
| 36 | $0 |
How Do You Cancel Vivint?
To cancel Vivint, follow the 4 steps below: request the payoff figure, submit written notice, pay the balance, and confirm the final billing date in writing.
The 4 steps:
- Call Vivint support and ask for the remaining-balance payoff for monitoring and financing.
- Send written cancellation notice (signed letter by mail or through support) and keep a copy.
- Pay the balance; Vivint confirms the cancellation date.
- Check the next statement and request written confirmation that billing has stopped.
What Still Works After Cancelling Vivint?
After cancelling Vivint, the Smart Hub, sensors, locks, and thermostat remain your property and the hub still sounds a local siren, but cameras, the Vivint app, remote control, and all monitoring stop, because they run on the monitoring service.
The 2 alternatives to cancelling are moving the system ($298) or transferring the agreement to a home buyer ($99), both on the Vivint moving guide.
Frequently Asked Questions
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