Vivint

Guide

Home Security When Moving or Away: Two Checklists

Moving a monitored security system takes 12 steps over the 4 weeks before a move, from scheduling the removal appointment to filing the new city's alarm permit, and securing a home for a trip takes 10 steps on the day you leave, from arming Away mode to setting camera and light schedules. This guide gives both checklists, states Vivint's moving fees ($149 removal, $149 reinstall, waived for deployed military), and lists the 4 settings that matter most while away.

What Are the 12 Steps to Move a Security System?

The 12 steps to move a security system are listed below in order, starting 4 weeks before the move.

Moving checklist:

  1. 4 weeks out: confirm the new address is serviceable (Vivint installs in all 50 states; cellular signal decides).
  2. 4 weeks out: book removal and reinstall with the Moves team; choose Basic Move (you remove) or Full Move.
  3. 3 weeks out: check the new city's alarm permit rules on the state page and apply.
  4. 2 weeks out: photograph sensor locations so the new layout can match.
  5. 1 week out: order extra sensors if the new home has more doors and windows.
  6. Move day: keep the hub powered and armed until removal; disarm before disconnecting to avoid a false alarm.
  7. Move day: pack sensors with their batteries in; label each by room.
  8. New home, day 1: reinstall appointment; walk the technician through the new placement.
  9. Day 1: update the monitoring centre address and emergency contacts in the app.
  10. Day 1: re-add Wi-Fi for cameras and test each one.
  11. Week 1: file the new alarm permit; most cities require it before the first alarm.
  12. Week 1: send the new Certificate of Installation to your insurer.

What Does Moving a System Cost?

Moving a Vivint system costs $149 for removal and $149 for reinstall ($149 total under Basic Move when you remove it yourself), waived for military members deployed 90 days or longer, with a $99 contract transfer available if the home buyer takes the system instead; DIY brands charge nothing because you move them yourself.

The Vivint moving guide and contract page have the full rules.

What Are the 10 Steps Before a Trip?

The 10 steps before a trip are listed below.

Vacation checklist:

  1. Arm Away mode, not Stay, so interior motion sensors are active.
  2. Set camera person alerts to notify a second household member or a neighbour.
  3. Schedule lamp modules to run on your normal evening pattern.
  4. Set the thermostat Away schedule; add a freeze sensor in winter.
  5. Place a water sensor by the water heater and washing machine.
  6. Hold mail and deliveries, or enable doorbell package alerts and ask a neighbour to collect.
  7. Lock the garage door controller in the app and check the status daily.
  8. Give a trusted contact a user code and add them to the monitoring call list.
  9. Confirm the hub battery and cellular backup are healthy in the app before leaving.
  10. Avoid posting travel dates publicly until you return.

Which 4 Settings Matter Most While Away?

The 4 settings that matter most while away are Away arming, a second notification contact, light schedules, and water and freeze sensors, because those are the 4 things a monitoring centre cannot do for you: detect interior movement, reach someone when you are unreachable, make the home look occupied, and catch a leak before it floods.

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